Terms & Condition

Welcome to Square Souq! Before you start shopping, please take a moment to review our Terms and Conditions. By using our website and placing an order, you agree to abide by these terms.

Scope of Service:

Square Souq operates as an online retail platform catering to customers within the United Arab Emirates (UAE). We do not offer international shipping at this time. All transactions and services provided by Square Souq are subject to these Terms and Conditions.

Product Availability:

We strive to ensure that all products listed on our website are available for purchase. However, in the event that a product becomes unavailable after you have placed an order, we will notify you promptly and provide a full refund or offer a suitable alternative if possible.

Order Processing:

Once an order is placed and confirmed, we will process it within a reasonable timeframe. You will receive an email confirmation with details of your order. Please ensure that all information provided during the ordering process is accurate to avoid any delays or issues with delivery.

Shipping:

We currently only offer shipping within the UAE. Orders will be dispatched to the shipping address provided during checkout. Please allow for standard shipping times within the UAE.

Returns and Exchanges:

We want you to be completely satisfied with your purchase from Square Souq. If for any reason you are not satisfied with your order, you may return it within 7 days of receiving the item for a refund or exchange. Returned items must be in their original condition and packaging, with all tags attached. Please contact our customer service team to initiate a return or exchange process.

Refunds:

Refunds for returned items will be issued to the original payment method used during the purchase. Please allow for processing time, and note that shipping charges are non-refundable unless the return is due to a defect or error on our part.

Intellectual Property:

All content, logos, designs, and images on the Square Souq website are the property of Square Souq and are protected by copyright and other intellectual property laws. Any unauthorized use of our intellectual property is strictly prohibited.

Privacy Policy:

We are committed to protecting your privacy and safeguarding your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

Governing Law:

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of the UAE.

Contact Us:

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of our service, please don’t hesitate to contact us at [info@squaresouq.com]

By using the Square Souq website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Please check this page regularly for any changes.